ARM Life Plc Hiring Customer Experience Officer (Graduate Trainee)

ARM Life Plc recruitment for Customer Experience Officer (Graduate Trainee) » ARM Life Plc, a subsidiary of Asset & Resource Management Company Holdings (ARM), is recruiting for Customer Experience Officer (Graduate Trainee). The position role includes, but is not limited to, attending to customer enquiries/complaints. The ideal candidate should possess a minimum of B.Sc, HND.

Job Title: Customer Experience Officer (Graduate Trainee).

Job Location: Lagos State.

Job Summary:

• Attend customer enquiries/complaints – Maintain good customer relations This role is location specific and is open to ONLY people who reside in the stated locations (Aba/Abeokuta/Calabar/Edo/Ondo/Bayelsa)

Principal Duties and Responsibilities:

• Attention to all issues identified by a client using product knowledge
• Provide support to the Business Development Team within your location
• Ensure timely and factual communication with clients
• Prompt resolution of all complaints received and escalate where necessary

Education Qualification:

• Minimum – B.Sc, HND
• At least 1 – 5 years experience

Other Requirements:

• Proficiency in Microsoft Office tools
• Good multitasking capabilities
• Attention to detail
• Data Analystics
• Good Interpersonal skills
• Excellent written and verbal communication skills

Apply Before: 15h June, 2018.

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How to Apply: Interested candidates who meet the criteria listed above should follow the link below:

Apply Here

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