TOTAL QUALITY MANAGEMENT: A BENCHMARKING STUDY FOR IMPROVING THE SEWAGE AND PORTABLE WATER SYSTEM

📂 Business Administration 📄 MS WORD 📑 1-5 chapters 📃 69 pages 👁️ 130 views

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TOTAL QUALITY MANAGEMENT: A BENCHMARKING STUDY FOR IMPROVING THE SEWAGE AND PORTABLE WATER SYSTEM
 
The objective of this thesis is focusing on creating a platform through which the Lagos state environmental department is able to benchmark the HSY of the Helsinki capital region by providing relevant information of their management operation, and the optimum research approach is the use of case study. The case study is a way of doing research involving the em-pirical investigation of a particular phenomenon in the real life, using various sources of evi-dence.
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